Privacy Policy

Last updated: October 2026

1. Information We Collect

At Friends Laundry BD, we respect your privacy. When you use our website or schedule a doorstep pickup in Rajshahi, we may collect the following information:

• Contact Information: Your name, phone number, and optional email address.
• Delivery Details: Your street address, house/flat number, landmark, and selected neighborhood in Rajshahi.
• Order Details: The service types, items selected, special care requests, and schedule preferences.

2. How We Use Your Information

We use the information collected strictly for fulfilling your laundry service:

• To schedule, coordinate, and perform free doorstep pickups and deliveries.
• To notify you when your clothes are cleaned, pressed, and out for delivery.
• To provide customer support and address any inquiries or special instructions.

3. Data Protection & Sharing

We never sell, rent, or trade your personal information to third parties or marketing advertisers. Your address and contact numbers are only accessible to authorized Friends Laundry logistics staff to complete your order.

4. Contact Us Regarding Your Data

If you have questions about your personal data or wish to have your contact history deleted, please contact us at:

Friends Laundry BD
Shaheb Bazar, Rajshahi, Bangladesh
Phone: +880 1700-000000
Email: hello@friendslaundrybd.com